Chat / AI Assistant
PlannedActivation requires readiness approval
Helpful answers, grounded in what your business approves.
A client-specific website assistant for business questions, guided discovery and safe human handoff—configured around your goals, policies and reviewed knowledge.
Can you help me choose?
AIPolicy checked
Approved FAQProduct dataBusiness policy
Grounded answer or human handoff
Automation, with oversight
Let AI resolve repeatable questions automatically.
Approved knowledge powers the response, routing rules handle the next step, and your team can review, pause or take over whenever the workflow reaches its boundary.
Website assistant workflow
Ground first, answer second.
- QuestionConsented visitor input
- RetrievalApproved business knowledge
- ResponsePolicy-checked answer
- HandoffConfigured human next step
Status: Planned
- Approved sources only
- No commerce writes
- Safe fallback when unsupported
How it works
One governed path from context to conversation.
- 01
Define
Capture goals, prohibited claims, handoff and retention choices.
- 02
Review context
Add approved files, URLs or authorised read-only business data. Crawled content stays draft until reviewed.
- 03
Validate
Test expected answers, origins, model route and hard usage limits.
- 04
Activate
Platform approval starts the controlled access period; selection alone does not.
Included
A focused customer assistant.
- Grounded website chat and conversation history
- Approved knowledge and optional read-only integrations
- One widget per enrolled service across verified origins
- Disclosure, consent presentation and human handoff
- Usage, token, cost and concurrency limits
Boundaries
Control stays with your team.
- No autonomous or unauthorised business-system writes
- No unreviewed crawled content or unsupported claims
- No automatic activation, payment or trial reset
- No provider route that has not passed evaluation
Access and onboarding
30 days after approved readiness.
The introductory period begins only when the service is activated after required context, assistant, origin and policy checks. Platform Admin may set an exact future end date and client-specific caps. Current public availability is planned.
Planned immutable ceilings: 1 assistants, 1 widgets.
Server catalogue · planned version 1
What we need from you
- Company, website, locale and contact references
- Assistant goals, tone, supported and prohibited topics
- Approved knowledge sources and expected test answers
- Verified website origin and installation choice
- Accepted terms, privacy and AI disclosure versions
Common questions
Can I install it on WordPress or an HTML site?
Yes. After service readiness and origin verification, the client workspace provides a service-bound widget snippet. A plugin is not required for the first release.
What about Magento?
Magento intake supports protected, read-only catalogue scope and fake validation today. Public compatibility claims wait for evidence from approved pilot environments.
Can the assistant place orders?
No. Commerce writes and order-status access remain outside this controlled service.